Privacy Policy

1. Introduction

YNova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and email address
• Country of residence
• Educational background and goals
• Payment information (processed securely by third-party providers)
• Communications with our team

Usage Information

We automatically collect certain information about your device and usage, including:

• Device type and browser information
• IP address and location data
• Pages visited and features used
• Learning progress and assessment results

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our educational services
• Personalize your learning experience
• Track your progress and provide feedback
• Communicate with you about our services
• Process payments and manage subscriptions
• Ensure the security of our platform
• Comply with legal obligations

4. AI Tutor Data

When you use our AI Tutor (Nova), we collect conversation data to improve the learning experience. This data is:

• Used to provide personalized feedback and recommendations
• Stored securely and encrypted
• Not shared with third parties for advertising purposes
• Used in aggregate to improve our AI models

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our services
• Educational partners (with your consent)
• Parents or guardians (for minor students, with appropriate consent)
• Law enforcement when required by law

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Export your data
• Opt out of marketing communications

8. Children's Privacy

Our services are designed for students aged 16 and above. For students under 18, we require parental consent and provide parents with access to their child's learning data.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: confitalknz@gmail.com
YNova Limited
New Zealand